Training Coaching Consulting
Success Stories

Expo Service English

Date:2010-03-11 14:59:19 Data:1996

Customer Background: The client is a super large state-owned communications enterprise in China. It is the basis and the largest for network operators Chinese main telecom enterprises. It has the world's largest fixed line telephone network. It is covering the whole country, including the member units in 31 provincial-level enterprises throughout the country, the operation of telecommunications services in the national scope.

Program: Expo Service English

Participants: Account Service

Background: World Expo will welcome friends from all over the world, in order to provide better service and present good image of Shanghai, It is very important for the staff to speak Expo English to foreigners.

Course Preparation

The trainer of Vcareer tried to understand students’ training requirement and working process as well as the English words that they expected to learn. Vcareer provided 100% customization program for them based on their training needs.

Training Methods

The foreign trainer helped students to practice expo English and they do Role Play to memorize the useful English.


Students Feedback

“It was very useful and practical.”

“I loved the role play, it was really customized. I am glad that I can have this opportunity to practice and I believe I can do a good job later.”

“It is great that we can memorize lots of new words. Great!”

“This is not just a training program, it’s really helped me to know the working process for Expo. Wonderful training.”